Guest Service Associate - Housekeeping

Published date: 2024/01/10
  • Location: Jaipur, Rajasthan, India
Job Description For Guest Service Associate - Housekeeping(HOZ3352) in Jaipur,India. Hotel NameCompany Description Featuring a rooftop pool, Ibis Jaipur offers modern accommodations in Jaipur. The property is 1.2 mi from Jaipur Train Station, while the Central Museum is a 10-minute drive away. The Civil Lines Metro Station is 820 feet. Job Description OperationAttend daily briefings and takes on daily assigned tasksUnderstand the difference in guest levels (VIPs) and Room CategoriesClean and maintain areas of responsibility according to standards and proceduresReplenish guest supplies and ensure that guests requests are promptly attended toReport damage or malfunction in hotel rooms/areas to SupervisorMaintain equipment in a proper state of cleanlinessMaintain a section room report as well as a daily productivity reportReports lost and found articles to the housekeeping office immediatelyHandle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely mannerReport unusual behavior/activities in guestroom, floors/ public areas to SupervisorRecord room status in allocated section accuratelyCarry out valet services when required (e.g. delivery of linen, processing laundry orders) Qualifications Prior experience with Luxury Hotel in the same capacity Strong operational technical knowledge Outstanding personality and unmatched levels of energy, enthusiasm and commitment.Excellent multi tasking, problem solving, service orientation and interpersonal team skills Displays high level of flexibility, initiative, sincerity and team work
Company Name: Accor Hotels

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