Groww: Customer Success Executive
Published date: 2026/11/08
- Location: Mumbai, Maharashtra, India
Responsibilities-
· Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
· Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
· Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
· Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
Qualifications:
· Candidates from B.com, BBM, M.com or MBA (Finance) background
· Good knowledge on Mutual funds, Stocks, and other financial products
· Must be fluent in English and Hindi
Job Types: Full-time, Regular / Permanent, Fresher
Salary: Up to ₹240,000.00 per year
Benefits:
Health insurance
Schedule:
Day shift
Education:
Bachelor's (Required)
Language:
Hindi (Required)
English (Required)
· Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
· Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
· Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
· Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
Qualifications:
· Candidates from B.com, BBM, M.com or MBA (Finance) background
· Good knowledge on Mutual funds, Stocks, and other financial products
· Must be fluent in English and Hindi
Job Types: Full-time, Regular / Permanent, Fresher
Salary: Up to ₹240,000.00 per year
Benefits:
Health insurance
Schedule:
Day shift
Education:
Bachelor's (Required)
Language:
Hindi (Required)
English (Required)
0 page views
Related listings
-
Customer Relationship ExecutiveCustomer Care ExecutiveThis will be under Realty Vertical. Requirement is as follows · Excellent communication skills (English and Hindi) · Prior experience in property sales process with experience in top notch Luxury Brands ( HNI Realty brands ) Job Type: Full-time Salar...2026/11/08
-
Customer Service OfficerCustomer Care ExecutiveWeHire Talent Solutions is hiring for leading International BPO URGENT REQUIREMENT!!!!! IMMIDIATE HIRING!!!!! WORK FROM OFFICE ONLY: MUMBAI LOCATION Process : IHC AUS shift, Blended Profile Shift Timing : AUS shift 3:30AM to 12:30PM 4:30AM to 1:30PM ...2026/11/08
-
Customer Care ExecutiveCustomer Care ExecutiveWEHIRE TALENT SOLUTIONS is hiring for leading INTERNATIONAL BPO !!!!! WORK FROM OFFICE ONLY !!!!!! MUMBAI ONLY !!!!! Process : SHIELD (Retentions) Shift Window : 24/7 Location : GHANSOLI (NAVI MUMBAI) Salary upto 30K Inhand (depending on the last dra...2026/11/08