Ground Staff
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
Please read the JOB Description.
Kindly fill out the form for submitting your Candidature. Anyone not filing the form will not be considered for the position.
Form - https://forms.gle/TAaB7VozrnFHtAte9
• Location - Please select the nearest Airport as your preferred work location.
Customer Service – Job purpose:
To carry out safe and secure on-time operations in accordance with the ground operations manual and all applicable procedures.
Key responsibilities and accountabilities:
Assist customers through all procedures related to arrivals & departures in the following activities.
Reservations & ticketing:
• Making reservations across the counter.
• Selling of tickets.
• Remitting cash to the concerned department.
• Answering customer queries over the telephone.
Departures
• Attend the pre–flight and post-flight briefings.
• Setting up check-in counters.
• Screening of checked-in baggage.
• Maintain high quality of Check-in procedures.
• To assist customers with special requests.
Arrivals
• To assist customers with special requests.
• To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
• Coordination with the baggage vendor for the damaged bags.
• Follow up with the en-route stations regarding lost baggage.
Post-flight departure
• Filing of all necessary flight papers.
• Any other responsibility assigned by the management from time to time.
Requirements -
• Should have good Communication skills.
• Should have completed their Graduation.
• Should be excellent in Grooming and Dressing
Kindly fill out the form for submitting your Candidature. Anyone not filing the form will not be considered for the position.
Form - https://forms.gle/TAaB7VozrnFHtAte9
• Location - Please select the nearest Airport as your preferred work location.
Customer Service – Job purpose:
To carry out safe and secure on-time operations in accordance with the ground operations manual and all applicable procedures.
Key responsibilities and accountabilities:
Assist customers through all procedures related to arrivals & departures in the following activities.
Reservations & ticketing:
• Making reservations across the counter.
• Selling of tickets.
• Remitting cash to the concerned department.
• Answering customer queries over the telephone.
Departures
• Attend the pre–flight and post-flight briefings.
• Setting up check-in counters.
• Screening of checked-in baggage.
• Maintain high quality of Check-in procedures.
• To assist customers with special requests.
Arrivals
• To assist customers with special requests.
• To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
• Coordination with the baggage vendor for the damaged bags.
• Follow up with the en-route stations regarding lost baggage.
Post-flight departure
• Filing of all necessary flight papers.
• Any other responsibility assigned by the management from time to time.
Requirements -
• Should have good Communication skills.
• Should have completed their Graduation.
• Should be excellent in Grooming and Dressing
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