Google Support Voice Process BPO
Published date: 2026/11/08
- Location: Bengaluru, Karnataka, India
JD for TSR
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
Redirect problems to appropriate resource.
Follow up and make scheduled call backs to customers where necessary;
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
Redirect problems to appropriate resource.
Follow up and make scheduled call backs to customers where necessary;
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