Gold Loan Officer

Gold Loan Officer-(WD42227)

Consumer Banking Group,

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you
• Achievement of Renewal targets and support the overall achievement of branch target
• End to End Process management including handling Audit and Compliance guidance.
• Ensure the branch/DST personnel are trained on the required process periodically.
• Handle the audit regarding JDL and ensure correction if any

• Handling Entire Gold Loan Operations at the Branch.

• Monthly Disbursement and Book Targets of mapped Branch

• Handling Gold Loan Customers in the Branch, explain Product Features, handling queries from customers, support in documentation and End to End Loans processing in LOS.

• To ensure that each Loan Transaction is done as per defined Product ,Process guidelines and fully compliant

• Calling up Renewal base and ensuring renewal conversion as per Targets

• Handling all Gold Loan Audit and Compliance related matters.

• Clear and resolve all Audit queries, FCU queries

• Handle Gold Loan Customer servicing

• Responsible for Insurance Cross Sell targets

• Support Branch through Appraiser Identification/Onboarding and ensure Marketing Collaterals / Stationary are available as per requirement