GLOBAL SUPPORT EXECUTIVE

Job description

Business: Markets & Securities Services

Open positions:1

Role Title: GLOBAL SUPPORT EXECUTIVE

Global Career Band: 8

Location (Country / City ): India/Bangalore

Recruiter Name : Archana Sharma

Why join us?
• Markets and Securities Services is committed to building collaborative teams of creative and talented individuals, and the company welcomes applications of interest from creative and motivated global talent
• Derivatives Services vision is to deliver innovative solutions for our clients, real front to back focus and efficient market leading solutions for today and tomorrow

The Opportunity:
• The role is based within Markets Operations, Derivatives Settlements Services (DSS)
• The role of the Settlements Services Supervisor is to ensure timely and accurate settlement of IRD/EQD/FXO/CRD cash flows on behalf of HSBC at team level, including own allocation. This involves conducting pre-settlement checks and affirmation of the cash flows with counterparties, with the intent to identify and resolve any issues that may prevent timely and accurate settlement. The settlements function also serves as a layer of control where booking and static issues such as economics discrepancy, wrong direction, currency, index, notional, counterparty and SSIs are detected, escalated, and resolved effectively
• The role of the Post-Settlements Analyst is to ensure timely follow up on failed settlements, reconciliations and investigations on Nostro and Suspense breaks stemming from systemic or economic issues at team level, including own allocation
• This role reports into the Settlements or Post-Settlements Manager, with oversight responsibilities shared by the supervisor

What you’ll do:

Impact on Business
• Affirming cash flows with counterparties, timely escalation, observing the regulations, policies and procedures
• Carrying out control checks throughout the day to ensure team’s KOIs and KRIs are managed
• Proactively escalates issues and problems on a timely manner, manage team’s escalations and follows up to ensure resolution

Customer Focus
• Engaging with internal and external counterparties in a timely manner

Leadership & Teamwork
• Supporting and leading in INSPIRE programs, training programs, capacity management initiatives and broader initiatives of the business unit

Operational Effectiveness & Control
• Participating and leading change initiatives, contribute to streamlining of organization, adhering to policies and procedures and supporting the control initiatives and programs of CCO, Compliance etc.
• Publishing and analyzing process and product level KOIs and KRIs
• Analyzing issues and indicators through Root Cause Analysis work for effective resolution

Requirements

What you will need to succeed in the role:

The ideal candidate for this role will have:

Knowledge
• Financial Markets
• Derivatives products (IRD, CRD, EQD, FXO)
• Trade Life cycle (booking, resets, fixing advices, settlements, reconciliations, reporting)
• Swift messages especially MT103, MT202, MT202C, MT101, MT199 and MT299
• Standard Settlement Instruction
• Front Office and Back Office systems such as SUMMIT, Sophis, Murex, DTCC, DTP, Global Calypso, Swap ONE, Treats, TLM
• ISDA definitions

Experience
• Treasury operations
• Payments and/or cash management experience
• Flexibility and adaptability to high pace industry and operations environment
• People management is an added advantage

Qualifications
• Business, Management, Finance, Accounting graduates
• IT and Science graduates are also welcome

What additional skills will be good to have?
• People Management
• Project Management
• Automation / Robotics

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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