​Global Services HR Director​

​Global Services HR Director​

BCG, Boston Consulting Group
New Delhi, Delhi

WHAT YOU'LL DO

Our Global Services HR team has an opportunity for an experienced HR Director to join our HR Business Partnering team. As a Global Services HR Director, you will serve as a strategic business partner and primary point of contact for people leaders in Enterprise Services.

Enterprise Services is a new, rapidly growing organization within BCG, which is designed to provide an exceptional experience of BCG processes, through innovative, resilient services and capabilities, delivered at scale. Enterprise Services' current scope includes Global Real Estate, Procurement, Travel, Meetings & Events and Business Intelligence & Analytic teams. The scope is planned to expand, in order to further enable BCG’s growth, protects its brand, enhance employee sustainability, progress our net-zero goals and provide cost-advantage. In this way, Enterprise Services lives BCG’s purpose of unlocking the potential of those who advance the world.

This highly dynamic and relationship-oriented HR Director role has three primary focuses:
• Designing and operationalizing innovative programs that support a “best place to work environment” and maximize employee engagement.
• Partnering with service line leaders to define and deliver the resource plan that will underpin Enterprise Service's growth in our New Delhi centre.
• Facilitating the annual performance development, talent management and compensation review cycles for multiple service lines.

Additionally, you will:
• Operate as a key business partner and subject matter expert to Enterprise Services through business knowledge, HR expertise, relationship management and proactive interventions.
• Provide guidance and coaching on organizational and team design, location decisions, career pathing, performance management and capability-building, in line with the Enterprise Services people strategy.
• Be a proactive, approachable and highly visible member of the New Delhi office and be the point person for Enterprise Services HR for assigned client groups, supported by the HR Operations, HR Shared Services and Recruiting teams.
• Partner with senior leadership in the New Delhi office to create a culture of positivity, innovation and service-orientation for Enterprise Services colleagues.
• Stay closely connected with our Recruiting teams to ensure that the Enterprise Services resource plan is executed efficiently to equip the organization with first-class talent within the required parameters.
• Ensure Enterprise Services new joiners are successfully onboarded, are clear on their purpose and feel supported and integrated into the wider Enterprise Services organization.
• Oversee career development for Enterprise Services employees, ensuring vibrant and effective development opportunities and compelling growth trajectories.
• Analysis, interpretation and communication of employee engagement survey outcomes and contribution to the creation of related action plans.
• Act as a catalyst for change; guides and influences organizational design, development and change management solutions. Leads the implementation of organizational change from a people perspective, collaborating closely with our Communications lead.
• Uses analytics and trend analysis to help shape HR strategies and processes to support business objectives.
• Collaborates to develop robust talent management plans to attract, retain, develop and engage talent in critical roles and ensure strong succession plans.
• Partners with the HR teams of other GS functions to execute GSHR initiatives.