Global Head - Productivity/Governance & Quality - BPO/IT...
Published date: 2024/01/10
- Location: Noida, Uter pradesh , India
Business Productivity Improvement (BPI) - Framework and Solutioning
- Develop and execute an end-to-end process methodology, process automation and operational framework integrating Data, Analytics, Technology, and Agent journey for driving improvement in conversion metrics and performance outcome
- Define Baseline and success matrix across BPI initiatives in alignment with business and functional owners ensuring continuous improvement, optimisation in the business processes and benchmarking...
- Develop and execute an end-to-end process methodology, process automation and operational framework integrating Data, Analytics, Technology, and Agent journey for driving improvement in conversion metrics and performance outcome
- Define Baseline and success matrix across BPI initiatives in alignment with business and functional owners ensuring continuous improvement, optimisation in the business processes and benchmarking...
0 page views
Related listings
-
International BPOBPOआवेदन करें International BPO A Alfa Infotech नोएडा, उत्तर प्रदेश आवेदन करें ₹15 हज़ार–₹30 हज़ार प्रति माह फ़ुल-टाइम We are looking for freshers and Experienced enthusiastic and Dynamic candidates for our International Process, Those who want to make t...2024/01/10
-
HIRING FOR TOP COMPANY/BPO / KPO/ITES/TELECOM/BPOJob Role & responsibilities : - Candidate Should Have Descent Communication Skills Candidate Should Have Basic Computer Knowledge Candidate Should Have Inclination Towards Customer Service Candidate Should Have Customer Centric Approach Candidat...2024/01/10
-
BPO TelesalesBPO• Provide information of Products / Services / Offers to customers. • Handling inbound calls & outbound calls • Understand customer need • Solve customers’ query over the phone • It is a Full Time Customer Support / TeleCaller job for candidates ...2024/01/10