General Manager - Process Excellence - BPO/ITeS
Published date: 2024/01/10
- Location: Hyderabad, Telangana, India
GM Process Excellence
• Strong experience in process excellence, improvement, re-engineering, robotics, RPA, lean and six sigma.
• Must be a Black Belt or Master Black Belt certified.
Domain Open
• Must be Female candidate
• Min experience 17 years
Job Description - Identifies apt processes for Automation, Prepare business cases, project charters, Automation Assessments (RPA), Business Requirement Documents, (BRD) and use cases
• Lead Automation program plan to deliver requirements fitting in to the overall program plan and drive UAT and go-live in an identified account
• Drive realization of target FTE benefit, Business impacts
• Drive assessment to build a validated line of sight for automation in conjunction with operations and customers
• Use of statistical models and forecasting techniques to forecast or predict volumes, capacity, customer behavior, Customer journey
• Data aggregation and data mining techniques which help provide insights into past data in the form of...
• Strong experience in process excellence, improvement, re-engineering, robotics, RPA, lean and six sigma.
• Must be a Black Belt or Master Black Belt certified.
Domain Open
• Must be Female candidate
• Min experience 17 years
Job Description - Identifies apt processes for Automation, Prepare business cases, project charters, Automation Assessments (RPA), Business Requirement Documents, (BRD) and use cases
• Lead Automation program plan to deliver requirements fitting in to the overall program plan and drive UAT and go-live in an identified account
• Drive realization of target FTE benefit, Business impacts
• Drive assessment to build a validated line of sight for automation in conjunction with operations and customers
• Use of statistical models and forecasting techniques to forecast or predict volumes, capacity, customer behavior, Customer journey
• Data aggregation and data mining techniques which help provide insights into past data in the form of...
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