General Manager

Job Description :One of the fastest-growing companies in the $600B digital transformation market is looking for a leader to run its wholly owned Indian subsidiary.
The US-based company is growing at 100% YoY and expects rapid growth to continue for the next five years.
The ideal candidate has deep experience running technology and development teams and has a passion for training and developing high-functioning teams.
In this pivotal role, you will be responsible for driving growth across Operations, Product Development, and Customer Service.
We are seeking an accomplished candidate with a proven track record of building and scaling technology teams and delivering cutting-edge products leveraging Cloud, Automation, AI, Data, and Web technologies.
Your role also involves nurturing and recruiting local talent to fuel our India operations.KEY RESPONSIBILITIES :- Leadership and Operational Excellence : Lead, mentor, and manage the software engineering team, fostering a culture of excellence, collaboration, and continuous learning.- Drive cost efficiency and productivity within the India team while championing an inclusive company culture.- Develop and implement strategies to enhance workplace engagement and personnel development.- Talent Acquisition : Develop and execute a strategic talent acquisition plan, with a strong emphasis on recruiting top local talent.- Strategic Planning: Develop and execute strategic plans aligning with the company's vision, mission, and goals.- Project Management: Oversee all software development projects, ensuring timely, within-scope, and budget-compliant delivery.- Stakeholder Management : Liaise with global leadership, providing regular updates on office operations, project progress, and team performance.- Cultivate strong relationships with all stakeholders.- Customer Satisfaction: Ensure consistently high customer satisfaction through formal and informal feedback channels.- Risk Management: Effectively manage and mitigate risks across technical and operational processes, as well as customer service functions.- Business Growth: Collaborate with the Onsite Leadership Team to implement global solutions for customers, driving business growth.- Office Setup and Administration: Establish a new Gurugram office, including securing office space with enough space for expected growth over the next five years, equipping it, and implementing administrative protocols.REQUIREMENTS :Education and Experience:- MBA + Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.- A minimum of 20 years of overall experience, with at least 10 years in managing all aspects (Delivery & Operations) of an offshore center, ideally within a US-based MNC.- Leadership and Management : A proven track record of success in a goal-oriented, highly accountable engineering environment.- Exceptional leadership and team management skills, with the ability to inspire, motivate, and mentor high-performing engineering teams.- Strategic Thinking: Strong strategic thinking, problem-solving, and decision-making abilities.- Communication and Collaboration: Excellent communication and interpersonal skills, with a strong ability to collaborate effectively with diverse teams and stakeholders.- Technical Proficiency: A strong knowledge of software development methodologies, tools, and processes.- Onsite Presence: Must be available to work onsite at the Gurugram office five days a week.
(ref:hirist.com
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