General Manager

Job Responsibilities:

● Responsible for hiring, training and managing ground teams at the Cluster Level and leading by example. ○ Acquisition Team ○ Client Services Team ○ Property Operations and Maintenance Team ○ F&B Team ○ Sales Team

● Responsible for managing P&L at the Cluster Level.

● Develop and implement strategies to get new properties on board.

● Managing operations and setting up KPIs for the team in collaboration with the leadership team.

● Develop and implement strategies to generate demand for business.

● Understanding local policies and maintaining positive community relationships.

● Monitor whether the results of the various teams are on schedule and after each sprint present the results to the management team.

● Evaluate operations of the properties to ensure adherence to Stay Vista standards and policies.

● Oversee operations flow and implement new processes as required in order to improve efficiency and to support growth in business.

● Leverage other departments' expertise to drive standardization and an exceptional customer experience.

● Define and implement new processes as required in order to improve efficiency and to support growth in business.

● Work flexible hours as the business demands to achieve defined goals.

Required Skills:

● A user-centric approach to drive higher satisfaction among owner, guest, and employees.

● Good in strategic thinking and data-driven decision-making.

● Ability to execute and drive efficiency through continuous process improvement.

● Strong interpersonal skills with the ability to collaborate and manage.

● Strong leadership skills and attention to detail