Front Office Executive✓Gandhinagar

Responsibilities

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients' complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Upsell additional facilities and services, when appropriate

Maintain updated records of bookings and paymentsRequirements

Work experience as a Hotel Front Desk Agent, Receptionist or similar role

Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS

Understanding of how travel planning websites operate, like Booking and TripAdvisor

Customer service attitude

Excellent communication and organizational skills

Degree in hotel management is a plusApplication Deadline: 10/9/2021Job Types: Full-time, Internship, Walk-InSalary: Up to INR12,000.00 per monthBenefits:

• Flexible schedule

Schedule:

• Day shift

• Evening shift

• Flexible shift

• Morning shift

COVID-19 considerations:

Coronavirus disease 2019 (COVID-19) is a respiratory illness caused by a virus called SARS-CoV-2. Here's what we currently know:The main way the virus spreads is from person to person through respiratory droplets.

You may also be able to get COVID-19 byExperience:

• total work: 2 years (Preferred)

Work Remotely:

• No

Speak with the employer

+91 9909906372