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Front Office Associate - Jhunjhunu

Published date: 2024/01/10
  • Location: Jharsugada , Odisha , India
e are currently seeking a Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing excellent customer service to our guests and ensuring a smooth check-in and check-out process. Responsibilities: • Welcome guests and provide them with information about the hotel and its amenities • Handle guest check-ins and check-outs efficiently and accurately • Answer phone calls and respond to guest inquiries • Assist with reservations and room assignments • Process payments and maintain accurate records • Handle guest complaints and resolve issues in a timely manner • Coordinate with other hotel departments to ensure guest satisfaction • Maintain a clean and organized front desk area Requirements: • High school diploma or equivalent • Prior experience in a customer service role • Excellent communication and interpersonal skills • Ability to multitask and work in a fast-paced environment • Proficient in using computer systems and software • Strong problem-solving skills • Ability to work flexible hours, including weekends and holidays If you are a friendly and outgoing individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Front Office Associate
Company Name: NOVOTEL, Accor Hotels

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