Front Office Associate

• Welcome guests and giving a found farewell to guest.
• Overseeing VIP guests, arrivals and departures.
• Coordinating and multi-tasking job duties in a busy environment.
• Should possess detailed information about the Property, city as well as the competition.
• Providing excellent customer service as per hospitality standards.
• Greeting guests as they enter and exit the Property.
• Providing information regarding the Company, town attractions, activities etc.
• Check on VIP arrival, complete their pre-registration formalities.
• Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
• Co-ordinate with housekeeping for cleanings.
• Collect Guest feedback during guest departure along with his likes and dislikes.
• Should be able to handle all guests without bias or prejudice.
• Follow the house rules and policies laid down by the management.
• Adhere to strict staff grooming and hygiene standards.
• Consciously and continuously strive to better her skills and increase her knowledge.
• Good command of the English language is essential, both written and verbal
• Must possess strong organization time management skills, attention to detail.
• Must be guest service focused and a team player.
• Positive attitude and outgoing personality is essential.
• Must be able to work shifts - days, evenings, weekends and holidays.
• Professional in demeanor and presentation.
• Personable, enthusiastic, self-motivated and able to work independently.
• Observant, discriminating and detail-oriented
• Strong interpersonal and organizational skills.

Job Type: Full-time

Salary: Up to ₹13,500.00 per month

Benefits:
• Food provided
• Health insurance
• Leave encashment
• Provident Fund

Schedule:
• Evening shift
• Morning shift
• Rotational shift

Supplemental pay types:
• Yearly bonus

Ability to commute/relocate:
• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:
• Diploma (Preferred)

Experience:
• Microsoft Office: 1 year (Preferred)