Front Desk and Cold Calling

Front Desk and Cold Calling Representative

Job Summary:

Our company is seeking a dynamic and highly motivated Front Desk and Cold Calling Representative to join our team. The ideal candidate will be responsible for managing our front desk and assisting with cold calling activities to help promote our products and services. As a Front Desk and Cold Calling Representative, you will be the first point of contact for our clients and visitors. You will also be responsible for promoting our brand by reaching out to potential customers through cold calling.

Job Responsibilities:

Greet and welcome guests in a professional and friendly manner

Answer and direct phone calls to the appropriate department or personnel

Assist with administrative tasks such as filing, data entry, and scheduling appointments

Process payments and maintain accurate records of transactions

Handle customer complaints and provide appropriate solutions

Conduct cold calls to potential customers to promote our products and services

Develop and maintain a strong knowledge of our company's services

Collaborate with the sales team to achieve business objectives

Attend team meetings and provide regular reports on your activities and progress

Other duties as assigned by management

Requirements:

Proven experience in a customer service or sales role

Excellent communication and interpersonal skills

Ability to multitask and work in a fast-paced environment

Proficient in Microsoft Office and other relevant software

Strong organizational and time-management skills

Ability to work independently and as part of a team

Job Type: Full-time

Salary: ₹10,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work (Preferred)
Language:

English (Preferred)
Hindi (Preferred)
Speak with the employer
+91-XXXXXXXXXX