Front Desk Agent For Bank
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
Job Summary:
The Bank Branch Receptionist will facilitate positive contact and communications between customers and bank staff and perform administrative duties for the branch.
Duties/Responsibilities:
• Greets and welcomes customers and potential customers and directs them to the appropriate bank staff.
• Notifies appropriate staff when a visitor with an appointment arrives.
• Oversees and maintains waiting area, keeping it stocked with brochures, deposit slips, and withdrawal forms.
• Answers customer questions and provides general information on banking services and policies.
• Answers incoming phone calls, transfers calls, and takes messages when necessary.
• Follows up on minor customer issues.
• Processes and distributes incoming mail; prepares outgoing mail for pickup.
• Performs clerical and administrative services for branch staff as needed.
• Performs other related duties as assigned by management.
Required Skills/Abilities:
• Excellent communication and interpersonal skills.
• Ability to promote a positive image of the bank.
• Ability to type at least 50 words per minute.
• Proficient with Microsoft Office Suite or similar software.
• Ability to maintain professionalism and tact in stressful situations.
Education and Experience:
• Higher secondary or Degree
• One year experience required.
Job Type: Full-time
Salary: ₹15,000.00 - ₹20,000.00 per month
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
Language:
• English (Required)
• Kannada (Required
The Bank Branch Receptionist will facilitate positive contact and communications between customers and bank staff and perform administrative duties for the branch.
Duties/Responsibilities:
• Greets and welcomes customers and potential customers and directs them to the appropriate bank staff.
• Notifies appropriate staff when a visitor with an appointment arrives.
• Oversees and maintains waiting area, keeping it stocked with brochures, deposit slips, and withdrawal forms.
• Answers customer questions and provides general information on banking services and policies.
• Answers incoming phone calls, transfers calls, and takes messages when necessary.
• Follows up on minor customer issues.
• Processes and distributes incoming mail; prepares outgoing mail for pickup.
• Performs clerical and administrative services for branch staff as needed.
• Performs other related duties as assigned by management.
Required Skills/Abilities:
• Excellent communication and interpersonal skills.
• Ability to promote a positive image of the bank.
• Ability to type at least 50 words per minute.
• Proficient with Microsoft Office Suite or similar software.
• Ability to maintain professionalism and tact in stressful situations.
Education and Experience:
• Higher secondary or Degree
• One year experience required.
Job Type: Full-time
Salary: ₹15,000.00 - ₹20,000.00 per month
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
Language:
• English (Required)
• Kannada (Required
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