Fresher Hiring For Inbound Call Center
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
time
• Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.
• Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.
• Refer unresolved customer grievances or special requests to designated authority for further...
• Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.
• Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.
• Refer unresolved customer grievances or special requests to designated authority for further...
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