Fraud Supervisor

Published date: 2026/11/06
  • Location: Bangalore, Karnataka, India
Supervise a team of 15-18 specialists with the primary goal of providing direction for the team to achieve performance goals
Provide regular and consistent coaching and feedback, focusing on increasing both customer and employee satisfaction
Plan and manage the team's performance on the scorecard metrics and develop action plans to foster continuous improvement
Balance employee morale and motivation with business objectives, including customer satisfaction, error-free rate, recovery rate, probability variance, net
Company Name: JPMorgan Chase Bank, N.A.

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