First Mumbai Store - Manager - Sales - BPO Calling process
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
• Create an inspiring team environment with an open communication culture- Set clear team goals- Delegate tasks and set deadlines- Oversee day-to-day operation- Monitor team performance and report on metrics- Motivate team members- Discover training needs and provide coaching- Listen to team members' feedback and resolve any issues or conflicts- Recognize high performance and reward accomplishments- Encourage creativity and risk-taking- Suggest and organize team building activitiesRequirements and skills : - Proven work experience as a team leader or supervisor- In-depth knowledge of performance metrics- Good PC skills, especially MS Excel- Excellent communication and leadership skills- Organizational and time-management skills- Decision-making skills- Degree in Management or training in team leading is a plus (ref: updazz.com)
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