Field Service Technician
Published date: 2026/11/08
- Location: Ahmedabad, Gujarat, India
Designation : - Service –Technician / Engineers Job Profile :
1. Attending & & resolving the customer complaints.
2. Installation of machines.
3. Responsible for timely AMC renewal.
4. Follow up and collection of service payments (AMC, Spare parts).
5. Ensuring minimum escalations in his assigned area. 6. Training of machines to the customers.
7. Guide clients for site preparation.
8. Submission of weekly reports every week which includes activities of the week.(Weekly Report, Service Reports, Expense Sheets, Petrol sheets & Installation Report)
9. Responsible for sending the defective spares to factory on weekly basis.
10. Manage all on- site installation, repair, maintenance and test tasks.
11. Diagnose errors or technical problems and determine proper solutions.
12. Follow all company's filed procedures and protocols.
13. Cooperate with technical team and share information across the organization.
1. Attending & & resolving the customer complaints.
2. Installation of machines.
3. Responsible for timely AMC renewal.
4. Follow up and collection of service payments (AMC, Spare parts).
5. Ensuring minimum escalations in his assigned area. 6. Training of machines to the customers.
7. Guide clients for site preparation.
8. Submission of weekly reports every week which includes activities of the week.(Weekly Report, Service Reports, Expense Sheets, Petrol sheets & Installation Report)
9. Responsible for sending the defective spares to factory on weekly basis.
10. Manage all on- site installation, repair, maintenance and test tasks.
11. Diagnose errors or technical problems and determine proper solutions.
12. Follow all company's filed procedures and protocols.
13. Cooperate with technical team and share information across the organization.
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