Field sales manager

Objective / Purpose of the Job
• The principal objective of FSM is to achieve budgets for their Allocated Territory by generating opportunities both from existing & new accounts
• This requires the FSM to

o maintain list of accounts (existing & potential) which have decision making within their territory

o use prescribed tools & processes to improve and increase FaceTime

o work on creating opportunity pipelines in excess of the territory budgets/ hit rates

Responsibilities

· Deliver GP Budgets for the Territory;

· Act strategically to achieve personal and overall group success;

· Identify and build relationships with clients within the territory, especially those clients who meet our preferred client criteria;

· commit client base and key stakeholders, both internal and external;

· Meet FaceTime targets as agreed for the Territory by visits, phone calls and direct mail, to both new prospects and existing customers;

· Build & maintain opportunity pipelines in excess of the territory budgets/ hit rates;

· promptly work upon and register opportunities generated in CRM;

· Use Geodis Selling processes to understand customer needs, keep updated with new sailings/routings/solutions in the market to provide client solutions that bring value to their clients supply chains;

· Document and distribute internally relevant customer information;

· Contact customers and handle customer inquiries and customer problems;

· Work according to GSP tools;

· Work closely together with sales colleagues and related functions in order to maximize sales potentials and help meet the total organisation’s business goals;

· Handling complaints and trouble shooting;

Preferred Experience and Knowledge

· Minimium 4 years’ experience with documented sales record

· Sales experience and working knowledge of the international transportation and logistics industry

· Familiarity with the financial aspects of the relevant local economy as well as international market conditions and trends, and international business issues, including currency factors and cultural differences

· Good computer skills, familiarity with Microsoft office etc

· Fluent in local language, comfortable in English and other languages that the job requires to manage customer and other contacts

· Presentation techniques, comfortable with meeting and presenting for groups 2-3 people