Female Customer Support Executive
Published date: 2026/11/06
- Location: Jaipur, Rajasthan, India
Respond to customer queries in a timely and accurate way, via phone, email, social media, or chat, identify customer needs, and help customers with product information.
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
Update our internal databases with information about technical issues and useful discussions with customers.
Monitor customer complaints on social media and reach out to provide assistance.
Share feature requests and effective workarounds with team members.
Follow up with customers to ensure their technical issues are resolved.
Gather customer feedback and share it with our Product, Sales, and Marketing teams.
Assist in training junior Customer Support Representatives
Job Type: Full-time
Salary: ₹10,000.00 - ₹20,000.00 per month
Benefits:
Health insurance
Paid time off
Provident Fund
Schedule:
Day shift
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
Update our internal databases with information about technical issues and useful discussions with customers.
Monitor customer complaints on social media and reach out to provide assistance.
Share feature requests and effective workarounds with team members.
Follow up with customers to ensure their technical issues are resolved.
Gather customer feedback and share it with our Product, Sales, and Marketing teams.
Assist in training junior Customer Support Representatives
Job Type: Full-time
Salary: ₹10,000.00 - ₹20,000.00 per month
Benefits:
Health insurance
Paid time off
Provident Fund
Schedule:
Day shift
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