Executive - Travel Desk (Implant - Contract Role)
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Job Description
• Develop an in depth understanding of the processes
• Providing customer support through Voice/ E-mail
• General customer problem solving, assistance and follow up
• Handling Sales Enquiries, Bookings, Documentation, Complaints handling, etc.
• Handling Reservations & Ticketing (International and Domestic) for air, hotel and train.
Candidate Profile
• At least 3 year in B2B or Corporate client management
• Amadeus knowledge is a must
• Destination Knowledge would be an advantage
• Excellent written and verbal communication skill
• Possesses a keen eye for details
• Passionate about quality
• Ability to work under pressure
• Strong team player
Industry
Corporate Travel
• Develop an in depth understanding of the processes
• Providing customer support through Voice/ E-mail
• General customer problem solving, assistance and follow up
• Handling Sales Enquiries, Bookings, Documentation, Complaints handling, etc.
• Handling Reservations & Ticketing (International and Domestic) for air, hotel and train.
Candidate Profile
• At least 3 year in B2B or Corporate client management
• Amadeus knowledge is a must
• Destination Knowledge would be an advantage
• Excellent written and verbal communication skill
• Possesses a keen eye for details
• Passionate about quality
• Ability to work under pressure
• Strong team player
Industry
Corporate Travel
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