Executive Housekeeper New Delhi

Responsible for the overall day-to-day management of the Housekeeping department.

· To direct and control the housekeeping operations and staff of the Housekeeping department.

· Oversee & direct all aspects of all Housekeeping activities in order to ensure the standards of hygiene and cleanliness are maintained.

· To assign duties, inspect work, and investigate complaints regarding Housekeeping service and equipment and hence take corrective action.

· Responsible for the overall appearance of the rooms, public areas, lobbies, Landscape etc.

· Establish standards and procedures for the work of housekeeping team and plan work schedules to ensure adequate and efficient service.

· Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest service.

· Ensure each and every guest complaints handled seriously and the necessary steps taken to solve the problems.

· Authorized to sign purchase requisitions for the dept. for final approval from GM & responsible for ascertaining & verifying the various purchase requirements.

· Schedule, recruit, train and recommend hiring, discharging and discipline of all department employees through management and in accordance with labor regulations.

· Prepare reports as required.

· Train all employees to perform the standard procedures as applicable to their job positions.

· Develop and recommend standard procedures for new tasks or changed conditions.

· Responsible for ensuring healthy work atmosphere and be proactive towards retention of department manpower.

· Develop and supervise the maintenance of the lost and found procedure including the disbursement of unclaimed articles to employee