Executive Gold Loan
Published date: 2026/11/07
- Location: Delhi, New Delhi, India
Job Description:
Key functions will be:
. Coordinate with branch sales team and support BSM, SMs for lead conversion
. Tele-calling / follow up on leads given by sales team and Corporate office
. Coordinate customer walk in branch. Explain product details to customer and suggest scheme based
on need analysis
. Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e.
interacting with valuator making sure that the process is followed
. Update valuation details in system i.e. Gold portal and loan booking system
. Ensure loan processing completed within stipulated TAT.
. Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket
. Follow up with customer for timely interest collection
. Gold loan file disbursal in system (this could be done by BOM for most Branches)
. Custody of gold packets in the office, record it as per process
. Raise Payment Request / Cheque Disbursement, record it as per process
Roles and Responsibilities:
Sales process management in FMCG/ Direct sales company
. Understanding of gold process understanding ,KYC Knowledge & Sales process
. Gold loan Sales process & BTL Marketing
. Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product
/Competition Knowledge
Key functions will be:
. Coordinate with branch sales team and support BSM, SMs for lead conversion
. Tele-calling / follow up on leads given by sales team and Corporate office
. Coordinate customer walk in branch. Explain product details to customer and suggest scheme based
on need analysis
. Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e.
interacting with valuator making sure that the process is followed
. Update valuation details in system i.e. Gold portal and loan booking system
. Ensure loan processing completed within stipulated TAT.
. Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket
. Follow up with customer for timely interest collection
. Gold loan file disbursal in system (this could be done by BOM for most Branches)
. Custody of gold packets in the office, record it as per process
. Raise Payment Request / Cheque Disbursement, record it as per process
Roles and Responsibilities:
Sales process management in FMCG/ Direct sales company
. Understanding of gold process understanding ,KYC Knowledge & Sales process
. Gold loan Sales process & BTL Marketing
. Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product
/Competition Knowledge
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