Executive - Customer Support/Telecalling- BPO
Published date: 2026/11/06
- Location: Delhi, New Delhi, India
Roles And Responsibility
• Handling Inbound and Outbound calls, following up on enquiries, and database
• Resolving customer complaints quickly and efficiently.
• Addressing clients' uncertainties, grievances, and suggestions on time.
• Obtaining and updating lists of individuals' contact details.
• Requires patience, persuasiveness, and persistence.
• Attending regular team meetings to clarify progress and performance-related expectations.
• Answering questions about products or the company.
• Handling Inbound and Outbound calls, following up on enquiries, and database
• Resolving customer complaints quickly and efficiently.
• Addressing clients' uncertainties, grievances, and suggestions on time.
• Obtaining and updating lists of individuals' contact details.
• Requires patience, persuasiveness, and persistence.
• Attending regular team meetings to clarify progress and performance-related expectations.
• Answering questions about products or the company.
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