Executive - Customer Support - BPO (0-3 yrs)

Great opportunity to work with Top Brand International MNC as a Customer support executives

, We are hiring for Fresher & Experienced candidates for Inbound & Outbound Voice Processes- Gurgaon Location. Total no of Vacancies-

Roles and Responsibilities :

- Customers needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication.

- Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies

- Take the extra mile to engage customers

Desired Candidate Profile :

- Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters

- Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively To schedule your Interview Please contact HR

Eligibility Criteria:

1. Good Communication Skills in English

2. Experienced and also Freshers are Welcome

3. Dayshift for Female and Male

4. Salary upto 35k CTC/Months + Lucrative Benefits

5. Qualification- Graduate OR U.G Fresher/ Experience can Apply Excellent Comskill is Mandatory

6. Age limit:Max 30

Duty & Responsibility:

- Having Good Communication Skills in English.

- Who Can Maintain a Relationship with Customers.

Eligibility :

- High School/ Under Graduate/Any Graduates/B Tech/ Dropouts

- Age Limit : 18-35

Benefits:

- Huge Incentives.

- Good Working Environment.

- Fixed Working Hours.(8 Hours Shift)

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