Executive - Customer support
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Job Information
Work Experience
0-2 years
Industry
E-Commerce Furniture
State/Province
Rajasthan
City
Jaipur
Zip/Postal Code
302001
Country
India
Job Description
Customer support Job Responsibilities:
Support:
1. Support & provide customer service via phone-calls & chats.
2. Effectively dealing with customers & identify and assess customers’ needs to achieve satisfaction
3. Taking care of after sales services
4. Build sustainable relationships and trust with customer accounts through open and interactive communication
5. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
6. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
7. Refer unresolved customer grievances or special requests to designated departments for further investigation.
Work Experience
0-2 years
Industry
E-Commerce Furniture
State/Province
Rajasthan
City
Jaipur
Zip/Postal Code
302001
Country
India
Job Description
Customer support Job Responsibilities:
Support:
1. Support & provide customer service via phone-calls & chats.
2. Effectively dealing with customers & identify and assess customers’ needs to achieve satisfaction
3. Taking care of after sales services
4. Build sustainable relationships and trust with customer accounts through open and interactive communication
5. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
6. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
7. Refer unresolved customer grievances or special requests to designated departments for further investigation.
0 page views
Related listings
-
Domestic BPO Needs Freshers For Inbound Process - BPO...BPOSAVE Domestic BPO Needs Freshers For Inbound Process - BPO... WP-Buddy Jaipur, Rajasthan Apply on Callcenterjob.co.in 2 days agoFull–time Job Detail Locality : Jaipur Role : BPO/ Telecaller Min Salary : Rs. 10000 Max Salary : Rs. 15000 Job Descriptio...2026/11/08
-
Urgent Openings for Customer Service...BPOResponsible for customer retention and maintain renewal percentage as per company standards. we are looking for candidate who has worked with International BPO • Excellent communication skills - written and verbal Salary: INR 1,25,000 - 3,00,000 PA. ...2026/11/08
-
7062228197 Pvt LTD Panasonic International BPO USA Call...BPO7062228197 Pvt LTD Panasonic International BPO USA Call Center Voice Process Excellent communication skill in Hindi & English Qualification: - 12TH PASSED, UNDER GRADUATE, GRADUATE.* GENDER: - FEMALE / MALE* POST: - CCE SHIFT: - DAY AND NIGHT • F...2026/11/08