Executive - Customer Management
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Participates in ongoing production processing and performs basic operational tasks under direct supervision.
Job title:
Executive - Customer Management
Job Description:
To achieve customer and client KPI targets in relation to all contacts received via multiple channels working within the requirements of data protection legislation
To deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion to both our UK and US customers.
To respond to all contacts from both internal & external customers made via all the available channel
To accurately capture data and enter it on to the relevant systems.
Location:
Pune
,
India
Time Type:
Full time
Contract Type:
Permanent
Job title:
Executive - Customer Management
Job Description:
To achieve customer and client KPI targets in relation to all contacts received via multiple channels working within the requirements of data protection legislation
To deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion to both our UK and US customers.
To respond to all contacts from both internal & external customers made via all the available channel
To accurately capture data and enter it on to the relevant systems.
Location:
Pune
,
India
Time Type:
Full time
Contract Type:
Permanent
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