Executive - Customer Care - Voice & Chat Process - BPO
Published date: 2026/11/07
- Location: Ahmedabad, Gu, India
About company
Job highlights
WORK FROM HOME
Shift Time: 8 AM - 9 PM (Any 9 Hours Shift )
1 - 6 Years
Not mentioned
Kolkata, Mumbai, Hyderabad/Secunderabad, Lucknow, Chennai, Ahmedabad, Bangalore/Bengaluru, Delhi / NCR
Not disclosed
Must have key skills
Voice Process*communication*Chat Process*
Other key skills
Customer ServiceCustomer Care ExecutiveCustomer Carecustomer support
Job description
What you’ll do
WORK FROM HOME
- Should have laptop/desktop and System Configuration Required: i3 processor and above, Windows 10 and above, 4 GB RAM and above, Minimum 7 MBPS internet speed.
Profile : Customer Care Executive
Location : PAN INDIA
Qualification : Only Graduate
1 Year of experience in any call center/customer service voice
Good communication skills
Role and Responsibilities :
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
Shift Time: 8 AM - 9 PM (Any 9 Hours Shift )
Job highlights
WORK FROM HOME
Shift Time: 8 AM - 9 PM (Any 9 Hours Shift )
1 - 6 Years
Not mentioned
Kolkata, Mumbai, Hyderabad/Secunderabad, Lucknow, Chennai, Ahmedabad, Bangalore/Bengaluru, Delhi / NCR
Not disclosed
Must have key skills
Voice Process*communication*Chat Process*
Other key skills
Customer ServiceCustomer Care ExecutiveCustomer Carecustomer support
Job description
What you’ll do
WORK FROM HOME
- Should have laptop/desktop and System Configuration Required: i3 processor and above, Windows 10 and above, 4 GB RAM and above, Minimum 7 MBPS internet speed.
Profile : Customer Care Executive
Location : PAN INDIA
Qualification : Only Graduate
1 Year of experience in any call center/customer service voice
Good communication skills
Role and Responsibilities :
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
Shift Time: 8 AM - 9 PM (Any 9 Hours Shift )
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