Executive - Customer Care - BPO (0-3 yrs)
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Position Opened : 5
Qualification : B.Sc. (Bio/ Agri) / D. Pharma / LSA (Livestock Assistant) or degree in any subject with biology in intermediate (12th class)
Languages Known : Hindi & English
Experience experienced :
Job Description/Roles & Responsibilities :
- Making inbound and outbound calls and mail communication with customers.
- Maintaining Lead Database records of the Clients & Prospects, department wise data.
- Maintain Periodic Status Reports, Activities Reports, Calls Done, and Follow-up Reports.
- Recording Client's Feedback whenever required. (As Per Company).
- Supporting other office staff with organizational tasks.
- Sorting and distributing information timely.
Skills Required :
Computer Literate : Excellent command of Excel, Word, and PowerPoint.
- Good Typing Speed.
- Good Communication Skills (English & Hindi ).
- Adaptable to changes.
- Excellent Interpersonal, Record-Keeping Skills.
- Tele Caller, Caller, Tele Caller Executive, Tele Sales..
Qualification : B.Sc. (Bio/ Agri) / D. Pharma / LSA (Livestock Assistant) or degree in any subject with biology in intermediate (12th class)
Languages Known : Hindi & English
Experience experienced :
Job Description/Roles & Responsibilities :
- Making inbound and outbound calls and mail communication with customers.
- Maintaining Lead Database records of the Clients & Prospects, department wise data.
- Maintain Periodic Status Reports, Activities Reports, Calls Done, and Follow-up Reports.
- Recording Client's Feedback whenever required. (As Per Company).
- Supporting other office staff with organizational tasks.
- Sorting and distributing information timely.
Skills Required :
Computer Literate : Excellent command of Excel, Word, and PowerPoint.
- Good Typing Speed.
- Good Communication Skills (English & Hindi ).
- Adaptable to changes.
- Excellent Interpersonal, Record-Keeping Skills.
- Tele Caller, Caller, Tele Caller Executive, Tele Sales..
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