Executive – Contact Center
Published date: 2024/01/10
- Location: Thane, Maharashtra, India
Job details
No matching job preferences
Salary
₹1,80,000 - ₹2,90,000 a year
Job type
Full-time
Shift and schedule
Night shift
Rotational shift
Qualifications
Total work (Preferred)
Full Job Description
Urgent Opening for Executive – Contact Center
Location-Thane.
Roles & Responsibility
· Provide excellent customer support on Inbound calls related to General Insurance or Service related Outbound calls (No Sales target)
· Utilize available knowledge resources and systems to educate the callers and resolve their concerns.
· Accurately document the interactions and ensuring fulfilment of any follow-up commitments.
· Ensure adherence to defined processes and required verbatim
· Undergo periodic trainings and certifications
· Work in rotational shifts & days (9 hours shift, 7 week offs in a month).
o Late/Night shifts for men only.
For Ladies earliest shift-start time would be 7:00 AM and latest end-time 9:00 PM.
Qualifications and Experience - Graduates/undergraduates preferably with Contact Center background/ Insurance/ Banking background.
Fresher are also welcome
Job Type: Full-time
Salary: ₹180,000.00 - ₹290,000.00 per year
Ability to commute/relocate:
Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work (Preferred)
Speak with the employer
+91 9137232544
Hiring Insights
Hiring 10+ candidates for this role
Job activity
Posted Today
No matching job preferences
Salary
₹1,80,000 - ₹2,90,000 a year
Job type
Full-time
Shift and schedule
Night shift
Rotational shift
Qualifications
Total work (Preferred)
Full Job Description
Urgent Opening for Executive – Contact Center
Location-Thane.
Roles & Responsibility
· Provide excellent customer support on Inbound calls related to General Insurance or Service related Outbound calls (No Sales target)
· Utilize available knowledge resources and systems to educate the callers and resolve their concerns.
· Accurately document the interactions and ensuring fulfilment of any follow-up commitments.
· Ensure adherence to defined processes and required verbatim
· Undergo periodic trainings and certifications
· Work in rotational shifts & days (9 hours shift, 7 week offs in a month).
o Late/Night shifts for men only.
For Ladies earliest shift-start time would be 7:00 AM and latest end-time 9:00 PM.
Qualifications and Experience - Graduates/undergraduates preferably with Contact Center background/ Insurance/ Banking background.
Fresher are also welcome
Job Type: Full-time
Salary: ₹180,000.00 - ₹290,000.00 per year
Ability to commute/relocate:
Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work (Preferred)
Speak with the employer
+91 9137232544
Hiring Insights
Hiring 10+ candidates for this role
Job activity
Posted Today
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