Estate Manager (Luxury Residential)

POSITION Estate Manager (High Rise Luxury Residential Segment)

LOCATION Gurgaon, India

Job Responsibility

· Be the face of the Company in interaction with HNI / UHNI clients and residents.

· Ensure smooth delivery of all operating verticals like club, horticulture, housekeeping etc.

· Supervise delivery from A Grade facilities service provider (PMC).

· Will manage the FM agencies/Club Operator and monitor there day to day activities.

· Drive the "Customer First" culture throughout all Customer touchpoints.

· Oversee, maintain, and inspect all designated buildings and properties.

· Coordinate ongoing maintenance and inspections to comply with all relevant laws, codes, and company policies.

· Maintains building systems by contracting for maintenance services and supervising repairs.

· Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends.

· Accomplishes financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual

budget, scheduling expenditures, analyzing variances, and initiating corrective action.

· Negotiate lease/contracts with contractors in a timely and reliable manner.

· Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and

profit goals.

· Repair and Maintenance of various building components as per schedule and also as per requirement

· Submission of weekly / monthly reports/budgets to relevant stakeholders

Job Specifications

· Bachelor’s from a reputed institute

· Minimum 10 plus years proven experience as a Property / Estate Manager (preferably in a Luxury / Premium

segment or in Hospitality segment (having managed teams in a 5 Star hotel or a high end luxury Club).

· Full understanding of property management and its financial aspects

· In depth knowledge of all rules and regulations surrounding property management

· Strong analytical and stakeholder management skills.

· Competency in MS Office and relevant databases and software

· Excellent verbal and written communication skills