Engineer-Branch Service

Job Details

Position : Engineer – Branch Service

Job Location : Tapukara , Rajasthan

About the company :

One of the leading names in industrial automation

Job Requirement :
• Diploma Electrical/Mechanical with 2+ Years of Experience in field/onsite service from any engineering industry

Job Summary:
• Providing service support to customers based on SRF from sales .
• Providing technical support to sales engineers/customer.
• Planning and attending pending service jobs.
• Attending emergency service jobs within the target time frame.
• Inspecting customer units, making a failure analysis if possible at site and sending the service estimate as per the service guidelines to concerned sales engineer.
• Servicing geared-motors at customer’s place to the extent possible based on written confirmation from sales.
• Servicing geared-motors at Service-Center to the extent possible based on written confirmation ahead from sales.
• Arranging for sending geared-motors which are not possible to be serviced locally to the assembly plant for service estimate and co-ordination with Tech dept for completion of the job based on written confirmation from sales.
• Service training of customer’s engineers as per the request from sales.
• Maintaining the complete documentation of service orders and files.
• Updation of the records in the system for the branch and for the Head Office.
• Give feedback to maintain necessary spares inventory at branch to ensure quick service response in coordination with Branch Manager / Regional Manager.
• Maintain the Service center and all the required tools, tackles, equipment in good working condition and timely maintenance of the same .
• Doing other jobs as instructed by the Branch Manager /Regional Manager in the absence of service jobs .
• Responsible to maintain documents and records as per QMS procedure of the department

Contact Person : Prasiddhi Gambhir

Email : prasiddhi@namanstaffing.com

Interested candidates can directly APPLY on the below link