Emerging Enterprises Group-BDO - Sales - Patna

Department Emerging Enterprises Group Job posted on Jan 06, 2024 Employee Type Permanent-Sales Vertical Experience range (Years) 0 - 1 year Group Company: HDFC Bank Limited Designation: Emerging Enterprises Group-BDO - Sales Position description: To run initiatives in line with key objectives of the Business which includes part of branch management, lead generation/logins, cross selling, renewals, CAM conditions review/OBA review, Portfolio Management and Housekeeping (HK) and Stock insurance/property insurance in order to attain the banks objective of business leadership. Primary Responsibilities: • Branch Management- • 1. Scoping the RM/PB customer for lead/joint calls OR make use of available resources in the branch for leads/joint calls • 2. Planning the catchment area activity/scoping for lead generation/joint call • 3. Ensure RM/PB activation from the activities above. • 4. Creating excitement in branches/spot sanctions/contests/recognition program • Lead generation/logins: • 1. Follow up the on the calls made for documents/arrange for pickup of documents • 2. Check for completeness of documents • 3. Go through the Financials/bank statements for churn/bounces/interest servicing • 4. Collection of property documents for legal/valuation - check for completeness chain docs etc. • 5. KYCs • 6. List down the points to be clarified from the customer • 7. Fill in the FAQs post discussion with the customer • 8. SPE updation • 9. Submission of file to ops for scanning • 10. Submission of docs for legal/valuation • 11. Co-ordination with customer/valuer 12. Buyer/supplier ref check • -> Ref leads • Cross Selling: • 1. To be the one-stop shop for each of our EEG clients and provide suitable gamut of financial products such as Insurance, CASA, Credit Cards, Other Assets Products as required by the customer. • 2. Monitor and track Leads. • Renewals: • 1. List down the renewals every month for the next two months • 2. Work on the renewals in advance • 3. Mail to the respective customers on docs required for renewal • 4. Follow up weekly twice for docs • 5. Arrange for collection of documents • 6. Check the documents for completeness • 7. Study the financials/bank statements/churn/interest servicing/aberrations from the stated nos • 8. Speak to the customer for addressing issues/aberrations • 9. SPE • 10. Hand over to ops for scanning • 11. Follow post login formalities • 12. For renewals overdue and having genuine delay put up for extensions • CAM conditions review/OBA review: • 1. Churn review for OBA once a month • 2. Conditions review once a month • 3. Same for CAM conditions • Portfolio Management and Housekeeping (HK): • 1. Reduce HK. • 2. Closure of critical and high aging items • 3. Carrying out SVR/Call Memo/plant visit report etc • Stock insurance/property insurance: • 1. Communicate the premium to the customer after listing down the pendency • 2. Collect docs if required • 3. Submission to OPS Additional Responsibilities: • Any other task assigned by seniors from time to time. Educational qualifications preferred • Category: Bachelor's Degree, Master's Degree Required work experience • Industry: BFSI/Insurance • Role: Fresher/Sales • Years of experience: 0 to 1 Required Skills: • Interpersonal Skills • Coordination with multiple teams & multiple activities • Ability to work under pressure. Other: • Reporting Designation: Relationship Manager • Reporting Department-Sub BU: Emerging Enterprises Group Specific requirements • Travel: Moderate