Email Support Executive

Hi dear Applicant,

Hiring for BPO for Non Voice Process
One day interview process, just 4rounds of interview
Customer Service Representative - Non Voice Process / Email Chat Support
Ensuring the requests are completed thoroughly and accurately within the appropriate time frame.

Only Work From Office.

Looking out for candidates who can join Immediately,
One day Interview (04/05/2023) easy selection.
Process :- Customer Support Non voice.
For more information
Contact HR Soumya@9343943344 (Call or Whatsapp )

Roles and responsibilities :-

Address customer issues and resolve them in a timely and efficient manner.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Communicating with customers through various channels for eg : Email and chat process
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Respond to customer queries in a timely and accurate way via email or chat Identify customer needs and help customers use specific features

Responsible for dealing with Domestic Clients Responsible for dealing with Clients Queries .Involved in Providing email support for quires.
Handling inbound / emails / chats resolving.
Proficient in Understanding customer issues and should be good in excel and written English .Requirements Experience as a Customer Support Specialist or similar CS role
Familiarity with our industry is a plus Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases
Location: Bangalore
For more information Contact HR soumya@9343943344 (Call or Whatsapp )
.
Regards,
Soumya