Email Customer Service Representative

Published date: 2024/01/10
  • Location: Telangana, Hyderabad, India
Job Description (Non-Voice): Email Support Advisor(WFO Only)

Our ideal candidate shall have excellent customer service skills and be passionate about helping customers.

Candidates need to understand customer expectations clearly using effective probing techniques and resolve the issues accordingly.

Job Responsibilities:

Basic Email Etiquette and basic computer skills

Good Communication skills in English.

Responsible to provide excellent customer service, solving questions and complaints related to customer queries

Responsible for handling Emails from new and existing customers regarding a variety of requests

Should be able to handle Emails resolving customer queries

Ability to write, read and speak English to suit business needs Willing to work flexible Shifts (24/7)

Preferred:

Any Undergraduate can apply

6 Day working/Rotational Week off

Female: Maximum shift till 8 PM

Male: Maximum shift till 1 AM Freshers can apply

Package:

Fresher: 1.86LPA + Incentive (11,000...
Company Name: Square BPO Services Pvt Ltd

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