Ecommerce Manager

E-commerce Manager for www.bunastudio.com

Assets/Key Skills

Command over English language, great interpersonal skills, detail oriented, high organisational skills, self motivated, experience/education in fashion industry is a must

Brief

Experienced in E-commerce (fashion, clothing, designer wear) order management, customer communications, new product launches on website, creating look-books, order sheets, buyer line-sheets, inventory management and website management

Job Description

1. Manage all customer relationships/communications (pre and post purchase) and provide excellent customer service

2. E-commerce backend management on Shopify

3. Manage all public, PR, bloggers and overseas buyer relationships

4. Online and offline order management & follow-ups

5. Coordination with merchandising team for timely dispatch of online orders

6. Assist in social media postings and queries

7. Assist in product launches on website

Desired Candidate Profile

A highly self-motivated and sharp candidate with 2-5 years of job experience preferably with a designer women's wear fashion label or an export house with excellent command over English language, great inter-communication skills and good exposure to the fashion industry. Freshers from reputed fashion institutes such as NIFT or Pearl Academy can also apply.

Salary

Negotiable between 35k to 50k per month; based on skills and prior work experience.

Career Track

The hired candidate can look forward to a more active role in the Buna design process and a larger overseeing role in operations and executive management after contributing to the company for 1-2 years.

Job Location - MG Road, New Delhi

Role – Customer Communications/E-commerce Management

Industry Type – E-Commerce Fashion D2C

Functional Area – Customer Relations

Employment Type - Full Time, Permanent