E-commerce Executive
Published date: 2024/01/10
- Location: Ahmedabad, Gujarat, India
● Coordinate order processing, delivery and returns of customer orders.
● Coordinate with cross-functional teams on execution of brand, marketing and e-commerce activities.
● Execute activities driven by data analytics.
● Identify strategic business partnerships.
● Implement customer retention and loyalty programmes.
● Implement e-commerce activities.
● Implement new business collaboration initiatives.
● Implement preventive and corrective measures of disaster recovery plan.
● Maintain business partnerships.
● Manage a diverse service environment.
● Manage operations for service excellence.
● Manage service quality and customer satisfaction.
● Monitor and maintain smooth functionality of website.
● Monitor fulfilment of customers' orders via store pick or delivery service.
● Monitor sales, promotions, marketing and social media programmes, and activities over digital platforms.
● Operate and maintain existing IT infrastructure and networks based on standard operations procedures.
● Prepare insights report on data mining outcome.
● Provide specialised knowledge and insights on the development of technology strategy and roadmap.
● Track and report business outcome of data-driven insights
● Coordinate with cross-functional teams on execution of brand, marketing and e-commerce activities.
● Execute activities driven by data analytics.
● Identify strategic business partnerships.
● Implement customer retention and loyalty programmes.
● Implement e-commerce activities.
● Implement new business collaboration initiatives.
● Implement preventive and corrective measures of disaster recovery plan.
● Maintain business partnerships.
● Manage a diverse service environment.
● Manage operations for service excellence.
● Manage service quality and customer satisfaction.
● Monitor and maintain smooth functionality of website.
● Monitor fulfilment of customers' orders via store pick or delivery service.
● Monitor sales, promotions, marketing and social media programmes, and activities over digital platforms.
● Operate and maintain existing IT infrastructure and networks based on standard operations procedures.
● Prepare insights report on data mining outcome.
● Provide specialised knowledge and insights on the development of technology strategy and roadmap.
● Track and report business outcome of data-driven insights
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