E-Commerce Assistant
Published date: 2024/01/10
- Location: New Delhi , India
Company Overview:
Tech2Globe is a name synonymous with reliability, efficiency, and trust. We are a team dedicated to providing the best solutions to our clients. Our management ensures the timely execution of projects, and our collective effort is focused on building long-lasting relationships with our clients. Established in 2014, Tech2Globe is one of India's youngest and most promising software development companies, specializing in web, windows, and ERP solutions. We have a passion for innovation and a commitment to cost-efficiency, tailoring our services to your business's specific growth needs.
Responsibilities:
• Set Key Result Areas (KRAs) for Team Leads aligned with organizational goals.
• Lead, motivate, counsel, develop, and coach Team Leads & Associates to meet departmental Key Performance Indicators (KPIs) and project Service Level Agreements (SLAs).
• Effective liaison with various departments within the organization.
• Facilitate and implement process improvement ideas to enhance efficiency.
• Proactively identify problems and present solutions.
• Strategic planning and forecasting; appraise performance, resolve problems, and address staffing needs.
• Mentor, train, and develop team members for career progression and learning. Ability to develop and share best practices across shifts and the network.
• Client relationship management.
• Participate in meetings with clients and prepare presentations for them.
• Conduct regular staff meetings.
• Manage other operational metrics such as utilization, shrinkage, attrition, occupancy, etc.
Requirements:
• Bachelor’s Degree.
• Minimum 4 years of experience in team handling & project management.
• Experience in data creation, reporting, and/or management, or closely related tasks.
• Highly proficient in MS Office: Word, Excel, Access, PowerPoint, and Outlook.
• Exceptional communication, organizational skills, and attention to detail.
• Ability to handle multiple tasks in a fast-paced, deadline-driven environment.
• Good understanding of business processes & operations management.
• Experience in handling overseas clients.
Budget: Up to ₹6,00,000 per annum
Job Type: Full-time, Night Shift
Salary: ₹30,000.00 - ₹40,000.00 per month
Job Type: Full-time
Salary: ₹30,000.00 - ₹40,000.00 per month
Benefits:
• Paid sick time
Schedule:
• Night shift
Supplemental pay types:
• Performance bonus
Education:
• Bachelor's (Preferred)
Experience:
• E-Commerce: 1 year (Preferred)
• Operations: 2 years (Preferred)
Shift availability:
• Night Shift (Preferred
Tech2Globe is a name synonymous with reliability, efficiency, and trust. We are a team dedicated to providing the best solutions to our clients. Our management ensures the timely execution of projects, and our collective effort is focused on building long-lasting relationships with our clients. Established in 2014, Tech2Globe is one of India's youngest and most promising software development companies, specializing in web, windows, and ERP solutions. We have a passion for innovation and a commitment to cost-efficiency, tailoring our services to your business's specific growth needs.
Responsibilities:
• Set Key Result Areas (KRAs) for Team Leads aligned with organizational goals.
• Lead, motivate, counsel, develop, and coach Team Leads & Associates to meet departmental Key Performance Indicators (KPIs) and project Service Level Agreements (SLAs).
• Effective liaison with various departments within the organization.
• Facilitate and implement process improvement ideas to enhance efficiency.
• Proactively identify problems and present solutions.
• Strategic planning and forecasting; appraise performance, resolve problems, and address staffing needs.
• Mentor, train, and develop team members for career progression and learning. Ability to develop and share best practices across shifts and the network.
• Client relationship management.
• Participate in meetings with clients and prepare presentations for them.
• Conduct regular staff meetings.
• Manage other operational metrics such as utilization, shrinkage, attrition, occupancy, etc.
Requirements:
• Bachelor’s Degree.
• Minimum 4 years of experience in team handling & project management.
• Experience in data creation, reporting, and/or management, or closely related tasks.
• Highly proficient in MS Office: Word, Excel, Access, PowerPoint, and Outlook.
• Exceptional communication, organizational skills, and attention to detail.
• Ability to handle multiple tasks in a fast-paced, deadline-driven environment.
• Good understanding of business processes & operations management.
• Experience in handling overseas clients.
Budget: Up to ₹6,00,000 per annum
Job Type: Full-time, Night Shift
Salary: ₹30,000.00 - ₹40,000.00 per month
Job Type: Full-time
Salary: ₹30,000.00 - ₹40,000.00 per month
Benefits:
• Paid sick time
Schedule:
• Night shift
Supplemental pay types:
• Performance bonus
Education:
• Bachelor's (Preferred)
Experience:
• E-Commerce: 1 year (Preferred)
• Operations: 2 years (Preferred)
Shift availability:
• Night Shift (Preferred
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