Dy Manager - CRM
Published date: 2024/01/10
- Location: bengaluru, Karnataka, India
Job Description
• Timely payment collections from the customers as per the booking form and work progress.
• Handling customer queries, addressing and timely resolution of escalations.
• Follow up on outstanding payment.
• Interact with financial institutions for providing documentation.
• Maintaining and updating records of Customer interactions.
• To Coordinate with site teams for pre-deliver Inspections prior to handover.
• To Liaison with departments like Sales, Accounts, Legal , Projects and PPMS.
• Facilitate customer for registration and other legal related documentation.
• Maintain customer files with relevant documents and filed periodically.
• Track and prepare reports on collections.
• Other works assigned by the reporting manager.
• Timely payment collections from the customers as per the booking form and work progress.
• Handling customer queries, addressing and timely resolution of escalations.
• Follow up on outstanding payment.
• Interact with financial institutions for providing documentation.
• Maintaining and updating records of Customer interactions.
• To Coordinate with site teams for pre-deliver Inspections prior to handover.
• To Liaison with departments like Sales, Accounts, Legal , Projects and PPMS.
• Facilitate customer for registration and other legal related documentation.
• Maintain customer files with relevant documents and filed periodically.
• Track and prepare reports on collections.
• Other works assigned by the reporting manager.
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