DS Technology Service Specialist

Job Title: DS Technology Service Specialist

Location: Pune

Role Description

This role is for Data Analyst within Technology Business Management Office (TBMO) team. TBMO is responsible for providing bank wide technology cost transparency that enables the bank to maximise the value of its technology spend. TBMO supports technology cost decisions and business case information requirements using the Apptio cost model that enables technology leaders and business partners to understand the Total Cost of Ownership (TCO) of their technology decisions. The candidate is expected to have sound Data and Process Management experience. Due to the nature of the team and role, working under time-pressure to meet monthly production timeline is a key requirement.

What we'll offer you
• As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• % reimbursement under child care assistance benefit (gender neutral)
• Flexible working arrangements
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities :
• Managing and coordinating the monthly production process by liaising with different parts of TBMO team, Finance and TDI organisation
• Ensuring provision of accurate, timely & consumable cost transparency MI for our stakeholders
• Partnering with TDI organisation, Business & Infrastructure stakeholders to ensure that TBM remains an active and key part of the IT decision-making process
• Driving continuous improvement and standardisation of processes, including implementation of TBM principles and best practices
• Developing sound knowledge of IT products, services, cost management, allocation methodologies and dbTBM reporting platforms

Your skills and experience:
• Process Management with experience in working in large organisation and with great volume of data
• Strong business analysis and problem-solving skills with attention to detail
• Ability to quickly comprehend and build complex financial models; experience with Apptio software or other cost modelling platforms is preferred
• A team player with excellent communication and presentation skills ensuring clear transparency on progress of deliverables
• Knowledge of SQL & reporting platforms (Tableau/ PHP) are preferred
• Basic data modelling and intermediate excel skills

How we'll support you
• Training and development to help you excel in your career
• Flexible working to assist you balance your personal priorities
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click to find out more about our diversity and inclusion policy and initiatives