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Published date: 2024/01/10
  • Location: Delhi , Delhi, India
Overseeing the customer service process.

· Resolving customer complaints brought to your attention.

· Handling customer concerns and complaints in a timely manner.

· Establishing a positive rapport with all clients and customers via phone.

Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.

Job Types: Full-time, Fresher

Salary: ₹15,377.00 - ₹26,737.00 per month

Schedule:

Day shift
Night shift
Experience:

Fresher: 1 year (Preferred)
Company Name: F5Craft Software Solutions Nehru Place, Delhi, Delhi

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