Director/AVP - Growth (Mumbai)

KNOLSKAPE is a Modern Workplace Learning company that uses experiential technologies to accelerated learning, transform employee experience and boost productivity across four key areas: Leadership Development, Sales Effectiveness, Digital Transformation and Frontline Development. More than 400 clients in 75 countries have benefited from KNOLSKAPE’s award winning experiential solutions. Using business simulations, gamification, mobile, social, artificial intelligence, virtual reality and machines learning, KNOLSKAPE delivers transformative learning experience for the modern learner, rich analytics for the HR teams and improved performance for the organization. KNOLSKAPE is a 110+ strong team with offices in Singapore, India and the UAE, serving a rapidly growing global client base across industries spanning banking and finance, consulting, IT, FMCG, retail, manufacturing, infrastructure, pharmaceuticals, engineering, auto, government and academia. KNOLSKAPE is a global Top 20 gamification company, recipient of Brandon Hall awards, and has been recognized as a disruptor in the learning space by Bersin@Deloitte.

At KNOLSKAPE, you'll play a pivotal role in managing the Key Account Management function of the company. This is a very dynamic environment where the projects will vary; the only constant will be that you will be working on most important initiatives delivering world class products.

Responsibilities
• Develop new client partnerships with company's key accounts and develop strategic partnerships with large companies across industries.
• Nurture and develop existing clients and generate incremental revenues within these accounts by selling additional products and services.
• Proactively identify & solve customer business problems by providing subject matter expertise and by using relevant product and services lines to create solutions.
• Key point of contact for large accounts.
• Ability to maintain senior level client relationships.
• Will be required to implement company's aggressive growth plans in the identified territory. Primary focus will be on new business while ensuring existing relationships are maintained.
• High adherence to internal CRM with an estimate of sales forecast.
• Liaising with the operations/products team for a smooth delivery of the end product and ensuring the service expectations of the customers are met.
• Should be comfortable with working in flexible time zones (Primarily US time zone)

Requirements:
• Minimum of 7 - 10 years experience in Key Accounts Management.
• Strategic thinking and analytical skills
• Excellent written, oral communication and presentation skills.
• Good negotiation skills to achieve desired results/meet customer needs.
• Reporting to- Sr. Director, Growth/ VP, Growth/ CBO