Digital-Senior Process Manager-Optimization SPM

Analytics Optimization Senior Process Manager
India | Full-time (FT) | Digital

Shift Timings_ EMEA SHIFT (1 P.M to 10 P.M.)|Management Level – Senior Manager | Travel Requirements 30-40%

Specialism – Optimization, Personalization and Analytics

eClerx is looking to hire a ‘Analytics Optimization Senior Process Manager’ with 6–8 years of experience in building optimization plans, analyzing large data sets and driving business optimization.

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

Analytics Optimization Senior Process Manager Responsibilities

Build Optimization Plans using A/B testing, multivariate testing, segment-based targeting and behavioral targeting

Generate test cases based on business/customer goals, analytics and best practices.

Analyze large and detailed data sets in order to make recommendations around follow-up tests.

Manage Analyst and Development teams to diagnose web data