Digital Response Executive

Job details
No matching job preferences
Salary
₹12,000 - ₹14,000 a month
Job type
Full-time
Qualifications
Total work (Preferred)

Full Job Description
JOB TITLE :- Digital Response Executive

YEARS OF EXPERIENCE:- 1 year

Education:- Graduate

Job Location:- Preferably Mumbai

Working mode:- Hybrid Model

Budget:- 15000/-

No. of Open Positions:- 1

Current Location of Candidate:- yes

Job Role:

*

- Handling Queries on the following mediums

FB & Instagram (DM's & Comments - Organic+Ad Posts)

YT Comments - Organic+Ad Posts

FB Community - Posts & Replies

GMB - DM's, Comments & Reviews

E-Mails

Whatsapp (WATI)

Inquiry Number (Calls)

LinkedIn Post Comments

- Coordinating with concerned departments for resolving queries & closing inbound leads

- Maintaining the First Response Time of 2-Hours & Solution Time of 24-Hours

- Supporting the Automations Team in Updating the Workshop Schedules for various platforms on timely basis

- Supporting the Social Media Team on Research, Live workshops & feedback posts, Group broadcasts, Profile Updates

Proactive & organized

Excellent Communication skills

Good command over English

Bit Versed with Social Media

Job Type: Full-time

Salary: ₹12,000.00 - ₹14,000.00 per month

Ability to commute/relocate:

Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

What is your relevant work experience in handling:
1. Facebook & Instagram
2. DM's Ads and Direct posts
3. Linkedin

Experience:

total work (Preferred)
Speak with the employer
+91 8591083811
Expected Start Date: 12/06/2023

Hiring Insights
Hiring 1 candidate for this role

Job activity
Posted 1 day ago