Digital Document Analyst

As a Digital Document Analyst, you'll provide support on a variety of initiatives by analyzing existing processes, identifying process gaps, identifying areas for improvement, and developing the appropriate controls for each process. You'll support business partner deliverables, including documenting business requirements, testing support, documenting quality standards and demonstrating adherence to established procedures. You will also demonstrate an in-depth working knowledge of the entire Managed Account process.

Job responsibilities
Document, review, analyze, evaluate business processes, systems and user needs
Implementing change related to system, policy, and procedural enhancements required to remediate systemic issues and/or process breaks
Establish, create, analyze reports relevant to Operations functions
Provide reengineering solutions to resolve current process breaks and identify areas of opportunity for improvement
Adhere to established Change Control policy and procedure creation/maintenance
Ability to manage vendor relationships and work in an environment that offers a wide degree of creativity and latitude with the expectation of high performance and results
Lead groups and process improvement initiatives

Required qualifications, capabilities and skills
3 - 5 years of work experience with advanced skills in MS Office
Excellent analytical skills with close attention to detail
Effective communication, organizational, prioritization and interpersonal skills
Working to consistently meet client requests, providing and ensuring client satisfaction
Ability to coach and mentor team members by demonstrating job knowledge
Willing to work a flexible schedule to accommodate business needs

Preferred qualifications, capabilities and skills
Project management or project support preferred
FINRA licensing (Series 7) preferred
MORCOM\\JPMorgan CONNECT experience preferred
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.