Digital Banking Business Analyst
Published date: 2026/11/07
- Location: Gurgaon, Haryana, India
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com • Project Role :Business Analyst • Project Role Description :Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. • Management Level :8 • Work Experience :8-10 years • Work location :Gurugram • Must Have Skills : Digital Banking • Good To Have Skills : ABS-Core Banking, ABS- Dist & Mktg - Banking, Core Banking Fundamentals • Job Requirements : • Key Responsibilities : a: Business Transformation Business Analyst b: Requirement Gathering, Analysis, Elicitation c: Help in the customer research during project discovery phase ensuring customer feedback is incorporated d: Work closely with Global digital and risk stewards ensuring project governance and approvals Risk and issue management e: Analysis for key decisions made by the Project sponsor or steering committee f: Interact with vendor and other teams • Technical Experience : a: BAs having business transformation experience in Retail Banking-Branch Banking, Digital Banking Implementations/Customer Journeys digital channels, online and mobile banking b: Experience in Agile Methodology, Jira and Confluence c: Exposure to global Senior stakeholder management, ability to traverse complex networks within the client organization and seek required resolutions/approvals d: Preferred : Product Owner, CBAP certified • Professional Attributes : a: Excellent communication skills and ability to interact effectively at all levels across Business users and technology teams b: Self-starter/highly motivated person who is prepared to use their own initiative to understand and follow up issues c: Takes ownership of problems through resolution
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