DG Process Developer-S2P Buydesk

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Are you the one we are looking for?
We are inviting applications for the role of Process Developer, Buy desk Transaction Sourcing
Responsibilities
PR process:
Creation of PO in Oracle
Support in New Vendor Setups / Modifications
Resolution of Disputed Invoices for Price / Quantity / GR related Blocks
Provide Customer Service support to Requestors / End Users on Procurement Processes, Order Status etc.
Support PO Automation efforts
Support improvement of Process Efficiencies
Vendor Management:
Need to coordinate with different stakeholders and ensure closure of e2e process
The resource is expected to assess the suppliers on various risk parameters using the web searches
Help Procurement / suppliers users in completing the questionnaires launched to them
Review supplier responses for completeness and chase suppliers for missing information
Follow up with suppliers / Procurement contacts to get their activities closed on time
Expected to coordinate with suppliers, Audit companies and customer contacts in scheduling Audits and ensure the completion of the same as per agreed timelines
Track and report out the metrics at an agreed frequency
Coordinate with different teams within the customer organization to ensure the risk scores are integrated with different systems (Vendor Master, Purchasing ERPs (Enterprise Resource Planning), and Contract databases)
Monitor the reports on adverse Media Search and PEP, report them back to customer
Suggest the latest information on the risk assessment and guide the customer by providing the market insights
Provide support to the customer in designing the risk assessment process
Work towards simplifying the process through continuous improvements
Need to ensure the Standard Operating Procedures are put in place with the latest updates
Need to have all Job aids, standard email response templates, training guides & other assisting materials in place to support the queries from suppliers / Procurement users
Create Good receipt and share acknowledgement of PO delivery copy to the supplier.
Work with AP team to get working the invoices resolution.
Qualifications we seek in you
Minimum qualifications
Degree in Science / Commerce
Work Experience with BPO industry
Essential Skills / Competencies
Good Verbal and Written Communication Skills
Customer Service Skills – Telephone / Email
Basic Knowledge of MS Office Applications like Excel, Word, PowerPoint
Basic understanding of Tactical Procurement Operations
Good Keyboard Skills
Awareness of Product Category Codes
Desirable Skills / Competencies
Knowledge of Six Sigma / Lean Concepts
Knowledge of SAP / Oracle / Other Legacy ERP Applications
Knowledge of Accounts Payables processes
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.