Developer

Overview:
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Role Purpose

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The purpose of this role is to design, test and maintain softwareprograms for operating systems or applications which needs to bedeployed at a client end and ensure its meet 100% quality assuranceparameters

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Do

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Instrumental in understanding the requirements and design ofthe product/ software\n
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Develop software solutions by studying information needs,studying systems flow, data usage and work processes
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Investigating problem areas followed by the software developmentlife cycle
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Facilitate root cause analysis of the system issues and problemstatement
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Identify ideas to improve system performance and impactavailability
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Analyze client requirements and convert requirements to feasibledesign
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Collaborate with functional teams or systems analysts who carryout the detailed investigation into software requirements
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Conferring with project managers to obtain information onsoftware capabilities
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Perform coding and ensure optimal software/ moduledevelopment \n
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Determine operational feasibility by evaluating analysis,problem definition, requirements, software development and proposedsoftware
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Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, andexecuting these cases
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Modifying software to fix errors, adapt it to new hardware,improve its performance, or upgrade interfaces.
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Analyzing information to recommend and plan the installation ofnew systems or modifications of an existing system
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Ensuring that code is error free or has no bugs and test failure
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Preparing reports on programming project specifications,activities and status
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Ensure all the codes are raised as per the norm defined forproject / program / account with clear description and replicationpatterns
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Compile timely, comprehensive and accurate documentation andreports as requested
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Coordinating with the team on daily project status and progressand documenting it
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Providing feedback on usability and serviceability, trace theresult to quality risk and report it to concerned stakeholders
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Status Reporting and Customer Focus on an ongoing basis withrespect to project and its execution\n
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Capturing all the requirements and clarifications from theclient for better quality work
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Taking feedback on the regular basis to ensure smooth and ontime delivery
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Participating in continuing education and training to remaincurrent on best practices, learn new programming languages, and betterassist other team members.
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Consulting with engineering staff to evaluate software-hardwareinterfaces and develop specifications and performance requirements
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Document and demonstrate solutions by developing documentation,flowcharts, layouts, diagrams, charts, code comments and clear code
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Documenting very necessary details and reports in a formal wayfor proper understanding of software from client proposal toimplementation
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Ensure good quality of interaction with customer w.r.t. e-mailcontent, fault report tracking, voice calls, business etiquette etc
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Timely Response to customer requests and no instances ofcomplaints either internally or externally
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Stakeholder Interaction

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Stakeholder Type

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Stakeholder Identification

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Purpose of Interaction

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Internal

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Lead Software Developer and Project Manager

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Regular reporting & updates

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Software Developers

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For work coordination and support in providing testing solutions

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External

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Clients

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Provide apt solutions and support as per the requirement

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Display

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Lists the competencies required to perform this role effectively:

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Functional Competencies/ Skill\n
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Leveraging Technology ? Knowledge of current and upcomingtechnology along with expertise in programming (automation, tools andsystems) to build efficiencies and effectiveness in own function/ Clientorganization ? Competent
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Process Excellence - Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk ? Expert
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Technical knowledge ? knowledge of various programminglanguages, tools, quality management standards and processes - Expert
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Competency Levels

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Foundation

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Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.

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Competent

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Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well.

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Expert

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Applies the competency in all situations and is serves as a guideto others as well.

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Master

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Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization.

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Behavioral Competencies\n
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Formulation & Prioritization
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Innovation
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Managing Complexity
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Execution Excellence
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Passion for Results
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Deliver

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No.

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Performance Parameter

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Measure

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1.

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Continuous Integration, Deployment & Monitoring of Software

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100% error free on boarding & implementation, throughput %,Adherence to the schedule/ release plan

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2.

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Quality & CSAT

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On-Time Delivery, Manage software, Troubleshoot queries

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Customer experience, completion of assigned certifications for skillupgradation

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3.

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MIS & Reporting

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100% on time MIS & report generation

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